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Building Jamaica's BPO reputation

To realise its ambition of becoming a globally known hub for BPO operators, Jamaica needed to attract big-name players. The Barnett Tech Park – in bringing in Vistaprint, and then Advanced Call Centre Technologies and Xerox – did just this, giving the country international credibility. Natasha Turak looks at how these essential first steps were taken.

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Jamaica looks to realise its global BPO ambitions

Jamaica is eager to claim its share of the international outsourcing market and with a young, educated population, strong links to the US and the UK, a government committed to business-friendly policies, and an aptitude for customer service, the sector is expanding fast. 

Chinese investors snap up Japanese real estate

Property in cities such as Tokyo and Nagasaki are increasingly attractive to Chinese investors, who are lured by solid returns and Japan’s strong rule of law. However, political tensions are inhibiting the market's potential for growth.

Miami's bigger slice of investment

Miami's bigger slice of investment

Miami's recent history has been turbulent, both economically and socially, but this does not seem to have damaged its allure. Indeed, in recent years Chinese investors have been particularly active in the city, though its strength remains its reputation as the US's main link to the Latin American world.

Is Michigan's auto industry coming out of reverse

Is Michigan's auto industry coming out of reverse?

Michigan’s car industry has made a return to form, rising to become the top global state for FDI, while Mexican and Chinese cities and states perform well.

Lithuania energy minister seeks greater independence

Lithuania has long recognised the need to become more energy independent. Energy minister Rokas Masiulis discusses the country's ambitious strategy to this end, which has seen it diversify its energy sources.

Jordan reaches out to take its ICT sector to the next level
From Sectors

Jordan reaches out to take its ICT sector to the next level

A 1999 'reach initiative' transformed Jordan's ICT sector, which now accounts for more than 10% of the country's GDP. Following the launch of a sequel initiative, the country is hoping it can further build on this success.

Ras Al Khaimah looks to challenge Dubai as a UAE tourism hub
From Sectors

Ras Al Khaimah looks to challenge Dubai as a UAE tourism hub

Ras Al Khaimah has natural attractions in abundance but has largely struggled to persuade tourists in the UAE to look beyond Dubai. However, as its visitor numbers increase and a new airport is being developed, the emirate could well be challenging its better-known regional rivals in the not-too-distant future

Pannonia finds a perfect fit in Hungary

Pannonia finds a perfect fit in Hungary

When scouting for a base for its corn-to-ethanol plant, Pannonia Ethanol found Hungary’s skilled workforce and supportive government a winning combination. But public understanding of the industry remains a hurdle for businesses.

The Millennial effect- how Generation Y is shaping the way the world does business
From Sectors

The Millennial effect: how Generation Y is shaping the way the world does business

Driven by a desire to make a difference and masters of social media, Millennials are changing the world, one hashtag at a time. But companies ignore this demographic at their peril.

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